There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.
"In February of this year, we initiated a plan to sell our home in Detroit Lakes, Minnesota and then to move back to the Twin Cities. Our son, who is a real estate broker and owns an agency in Detroit Lakes , offered to help us find a properly qualified agent in the Cities who could assist us with finding a new home there. He holds the designation of ‘CRS’ (Certified Residential Specialist) which, according to the National Association of Realtors, is the highest professional credential awarded to residential sales agents, managers, and brokers. This designation is achieved only by those who have met the criteria consisting of years of industry experience, formal training, and outstanding sales performance. Currently, only 4% of licensed agents and brokers nationally have earned this credential. He conducted a ‘CRS-to-CRS’ networking search for qualified agents who were very active in the south metro area (the preferred location for our new home) and ultimately selected Bob Elliot of RE/MAX Advisors , located in Burnsville.
Our son then formally referred us to Bob and we initially began working with him by phone and e-mail. With his assistance, we developed search criteria (possible locations, price range, single level townhome, amenities, etc.). He arranged to have new MLS property listings which met our search criteria automatically e-mailed to us every morning. During this time, we were in contact with Bob nearly every day trying to ‘narrow the field’ and find the best properties to personally visit. This task was made more difficult due to a lack of suitable property listings on the MLS during this time. From the beginning to the end of March, we made three trips to the Cities to tour prospective homes with Bob. During middle of the month, we listed our Detroit Lakes home with our son and it sold immediately, which then put us under more pressure to find a new home ASAP. By this time, Bob had become quite familiar with what we were looking for in a new home and, during our last home shopping trip at the end of March, he told us about a couple he had met at a recent open house of his. They were currently living in a single level townhome in Prior Lake and were interested in moving to a larger home. Bob told us about this property and asked us if we would be interested in seeing it. We said we would and, since this property wasn’t yet listed for sale, he asked the owners if they would be willing to make their home available for a private showing. They agreed and we visited the home with Bob. Well, it turned out to be exactly what we were looking for. We expressed our interest in buying the home. Bob checked with the owners to verify their interest in selling and he then immediately brokered the sale through the use of ‘dual agency’ (representing both buyer and seller). The deal was done in less than 48 hours and we were able to schedule the closing a day after the closing date for our Detroit Lakes home. – I should add here that, after signing the purchase agreement on this home, Bob then assisted the sellers with purchasing a larger home, also located in Prior Lake.
We then immediately proceeded with the mortgage application process. Even though we had excellent credit and had been pre-qualified for the mortgage, we found that the application process had become more complex and tedious due to recent changes and additions to government regulations. As it turns out, prior to becoming a real estate agent, Bob owned a mortgage brokerage company and he has extensive knowledge and expertise regarding mortgage processing regulations, procedures and documents. During the weeks that the mortgage application was going through the underwriting process, Bob was able to monitor the paperwork progress and, on several occasions, he was able to identify mistakes made by the mortgage company and saw to it that the appropriate corrections were made. His assistance proved to be invaluable.
We are pleased to say that both of our closings went very well and occurred on the planned dates. We are now settled in and are enjoying both our new home and Prior Lake.
Shortly after we moved into our new home, a close relative of ours informed us that they had decided to sell their home in Minnetonka and then purchase a smaller home somewhere in the south metro. We told them about our experience with Bob and, once again, a referral was made. Bob soon listed their home and it sold within about two weeks after it was posted on the MLS. He then assisted them with quickly locating and purchasing a twin home in Rosemount.
They, too, are now settled in and are enjoying their new home, thanks to Bob’s assistance.
There is absolutely no doubt in our minds that our son made the right call when he referred us to Mr. Elliot. We were very fortunate to have had the opportunity to work with him and we would like to offer our thanks and appreciation for all that he has done on our behalf. From start to finish, Bob was always willing to go the extra mile for us. Even though he had many other clients, he was always attentive and made us feel as if we were his only client. He is a true professional in every sense of the word. We have come to think of him as a trusted advisor - and we are pleased to call him our friend. Sincerely" - Dave & Mary
"Bob was recommended to us by a coworker, he talked about his great experience and we were not let down at all during our search. There are many reasons that I would recommend Bob to anyone who is in the market for a new home. First, Bob takes the search very seriously. We had ups and downs during the search process like everyone does and throughout the whole process it was very clear that Bob was as invested as we were. Secondly Bob is very honest. It was extremely clear on many occasions that Bob was not just looking to sell us a house and move on. On one occasion when we had found a house that we were looking at putting an offer on, he talked us out of it based on the research that he did after our first walk-through, we are very grateful that he did this because it would have put us in a bad situation long term. Third, Bob has a wealth of experience which was so helpful as we were looking. This was our first house search so the number of things that Bob could point out even on our first visit to a house was extremely useful and made the search move much quicker.
There are many other great things that I could say about our experience with Bob, but it would be many pages long. We are very grateful for Bob and the house that we ultimately ended up buying!
Sincerely" - Sarah and Wes
"Thank you so very much for your skillful handling of the sale of my house on Grandview Way. I have never seen an agent be so dedicated to a customer, and to work so intensely and diligently from our first meeting all the way through closing. Bravo to you!
You were always there when I needed you, and you worked what seemed around the clock, 7-days per week to identify buyers and schedule showings. I also always greatly appreciate your honesty and open communications. I always felt in the loop and intimate in the decision-making process. You negotiated a selling price for my house which was far more than I expected. Thank you! You are certainly a master of the real estate business, and your skill, knowledge, and finesse of the many intricacies of buying and selling a house is quite apparent and quite astonishing.
Thank you for leading me through this process and producing an outcome that was beyond my expectation.
I would be more than happy to provide a reference to any perspective buyer/seller of yours – as I am completely confident that you take great care of all your customers as you did me. Thanks again for everything! You are THE very best there is. Most sincerely" - Dan
"I hope you had a fantastic Christmas and a happy New Year! I wanted to drop you a note thanking you for your help with getting our family a home this Christmas. You have made our dreams come true by making homeownership a reality again. After what we have been through these past 5 years, this really feels like a miracle. I come home every day and am grateful that we get to live there.
This was the best Christmas our family has ever had and it was because of your hard work and dedication. Thank you from the bottom of our hearts for doing what you do and for making our home a priority. Our carpet was put in on Christmas Eve and it is beautiful! We will make sure to pass your name along to anyone looking for a home! Thanks a million! "- The Canada’s
"Just a quick note to say how grateful we are for all your efforts in the selling of our Burnsville, MN home.In these uncertain home value times, it was difficult to find someone committed to getting the price we wanted for our Burnsville home. Other realtors (Caldwell Banker & Edina Reality) claimed our price point was far too high. Said it would never appraise for the amount we were convinced it was worth. You saw the value of this home from the beginning and obviously knew how to market it to the right people.
To make things more difficult for you, we spent most of the time the place was on the market at our Michigan home, and though we had a local grounds keeper employed, you were often forced into the role of caretaker, handling several items that typically would be the role of the owners.
Throughout the marketing period, you proved to be an excellent communicator, keeping us well informed of your creative, proactive efforts and the emerging events along the way, even though we were, at times, difficult to contact. In the end, you sold our house quickly, for the price we hoped for and provided all the required real estate services with an unmistaken, touch of class. Please feel free to use us as a reference for any of your future home sales efforts. Best regards" - Bob & Barb
"My wife and I would highly recommend Bob Elliot to anyone looking to buy or sell a home. Bob is truly the best realtor we have ever worked with. He has nothing but the clients best interest in mind. His professionalism is outstanding, and talks to you at your level. Our home was priced right, and sold in a very timely manner. It took us awhile to find our new home (as we were staying within a budget) but not once did Bob try to upsell us into a higher priced home. His knowledge, integrity, and patients put him at the top of his field. After meeting Bob, we have a realtor for life." - Chance and Alena
"It is our pleasure to write a letter of recommendation for Bob Elliot of RES Realty who helped us find and purchase our first home. As first time home buyers we were unfamiliar with the process of buying a home and needed help tailoring our search criteria to fit our needs and timeline. Bob’s many years of experience helped to make the process seem effortless and enjoyable. We trusted his opinions regarding the condition of homes we toured because of his extensive property knowledge and sincerity. Bob encouraged us to proceed with our home search at our own pace and never pushed us to make quick or uneducated decisions. It was obvious he had our best interests at heart.
We felt confident in the recommendations he made for financing and home inspection. While we were under contract on our home, Bob arrived during the home inspection to answer questions and ensure that we felt comfortable. At closing we were saddened that our search with Bob had come to an end but felt secure that we had made the right decision and had the tools to go forward.
We would recommend Bob to anyone looking to sell or purchase a home. Bob is an exceptional realtor and is a joy to work with." - Kara & Boe
"To anyone who is interested in finding their Dream Home in the Twin Cities area, I would highly recommend Bob Elliott of RES Realty. Not only did he take an inordinate amount of time assessing what we really wanted in a home, but he was very patient, extremely knowledgeable about the real estate market, and what was most important to him was making sure we would be happy with our decision. Bob was available anytime we needed to talk to him, whether it was a weekday morning, afternoon, or a weekend!
When we first started looking for a new home, we weren't sure exactly where we wanted to be, but we had several communities we liked the looks of, and would consider. From the very beginning, he helped us narrow down the features that would give us the best experience. We had frequent contact with him as he found new listings every week and kept us in the loop.
After looking at several homes in different areas, we came across the home that was the best fit for us in one of the e-mails Bob regularly sent us. I drove by it on a rainy summer afternoon, and loved the neighborhood as well as the outward appearance of the house. Within a few hours, I was on the phone. Bob got us into the house for a walk through within a short period of time. The first time we stepped into the house, we knew we were in the Right Place.
There were other professionals that were needed during the process, which Bob had a recommendation for. From the home inspector, to the banker, to the title company that helped with the closing, everyone he recommended was top notch, trustworthy and of the highest quality.
With Bob Elliott's help and expertise, we are now living in a place we love calling our Home. It's very exciting to have had such a positive experience. I highly recommend him for anyone looking for an excellent realtor to help them find that special home, the kind that makes you say, There's no place like home!". - Laurie
"Dear Bob: We wanted to thank you so much for the excellent service that you provided in the sale of our home at 2483 Sheldon Street in Roseville and the purchase of our new home in Scandia. It was a pleasure to work with someone with so much experience and a sense of humor, both of which are much needed in a difficult housing market. We appreciated being able to work with you and the Loan Officer you recommend for our mortgage.
Also your advice on staging the home and preparing for open house was very helpful. The contact information that you provided for the storage and moving company made the move so much easier. You covered all the bases!!
Being able to reach you so easily and getting your quick responses to e-mail and voice mail was wonderful. We felt like we had great representation in both the sale of our home and purchase of our new home and greatly appreciated the reasonable realtor fees. Thanks again " - Bob and Carol
"From the first meeting to our closing, Bob Elliot guided us through the exciting process of purchasing our first home. When we got an email update for a listing we were interested in, we contacted Bob and were able to look at the house that same day, usually within a couple hours.
We were always able to get a hold of him when we needed to. We looked at probably 30 homes, sometimes several in a day, and Bob was happy to help us. Even when he knew we wouldn’t like it, he showed us the homes anyway. He never tried to persuade us into an offer we weren’t comfortable with. After about 5 offers and several months we found the home we had been looking for.
As flexible as Bob was, he was willing to meet at 9pm and fill out the offer. When we started looking for our new home, we didn’t know much. Bob answered all of our questions in a language we could understand. He was so very helpful, and professional, but also fun. We would recommend Bob Elliot to anyone looking to buy or sell a home." - Amanda and Jake
"Please accept this letter of recommendation for Bob Elliot of RES Realty who has helped me with both the buying and selling of several homes. From the beginning he has shown me that he is a champion in his field. When he sold my home he showcased it beautifully. It was on the MLS with amazing pictures and a virtual tour within the same day I listed it and it was sold within days. This may not be typical in today’s housing market but I highly believe that it was largely due to his honesty and integrity in his field and his professionalism and ability to market effectively.
When I was purchasing a home, Bob listened to exactly what I was looking for and would only send me matches that met my needs. He was honest in pointing out negative things that I, as a single woman, may not have noticed. He looked out for me and had my absolute best interest in mind therefore making the entire purchasing transaction extremely smooth.
I highly recommend Bob if you are considering buying or selling. You will not find anyone that will work harder to get your home sold or find you the house of your dreams."- Victoria
""Bob’s best quality is that he’s your advocate through every step of the process and has the work ethic and experience to make that mean something. Whether it was following up on emails or keeping after the other agent to move things along, Bob was consistently on the ball. Finally, he brought a lot of local market knowledge to the table which was very helpful in evaluating properties. " - Chris
"We moved to the Twin Cities in late November 2009. Although we were anxious to find a new home, we were experienced enough to know that house hunting in the middle of winter in Minnesota would be a challenge. Luckily we happened found Bob Elliot. We had specific ideas of what we wanted and the part of town we wanted to live in. Unfortunately, not many homes in the western suburbs filled the bill for us. Bob did a great job of finding homes for us to look at and he was very patient. Bob worked with us, and we found just what we wanted for a reasonable price. The house we selected had been foreclosed upon and the purchase from a bank a new experience. Bob walked us through the process and let us know what to expect at every turn. I would recommend Bob to my best friends and family." - Joe and Nancy
" I never thought my wife and I could get a home" - Wayne
" You always treated me with dignity" - Ann
" You never made me feel like my questions were stupid " - Stacy
" Thank you for making us feel so comfortable" - Dave & Sue
" Thank you for all your help. My children feel safe at night now" - Lucy
" Thank you for all your help. You made the process so easy" - Don
" I am so glad we found you, we thought we should give up. I am glad we didn't - Ronald
" Thank you for keeping things together, for awhile we thought we would lose the house" - Gary & Karen
" When we needed help you were there" I will refer everybody I can to you. Please send me more of your business cards" - Chuck